In view of the ongoing and accelerating COVID-19 pandemic we are committed to protecting the safety and well-being of our team, their families and our clients.
We made the socially responsible decision to stop undertaking routine non-emergency treatments on Monday 23rd March 2020 and have since been instructed through Government advice that we must not make any unnecessary visits until further notice.
We understand that this will be frustrating in cases where annual influenza vaccinations are due. We vaccinate in order to minimise illness but hope that with horse movement being minimal due to the current crisis your horse should not be at an unacceptably high risk. If you feel that your horse requires vaccination as a matter of urgency, we will assess these cases individually.
If vaccinations are required to be restarted in the future as a result of the most recent booster being greater than 12 months from the previous, we hope to be able to offer some form of amnesty though we are unable to state this with certainty at this time.
Please be reassured that we are constantly available for non routine urgent and emergency treatment at any time of the day or night and that we are able to offer telephone and video consultations where available.
All of us at Milbourn would like to thank you for your understanding during this difficult time.